Reservation Conditions and Data Protection Guarantee

Reservation conditions

  • The offers are subject to a limited number of bedrooms, for which we can guarantee the best price at the time of reservation. The price and conditions may change at any time, even in the same day.
  • If you need to modify a reservation, check the new price before confirming the modifications.

Reservation guarantee

  • The reservation is under guarantee when authorised by Hotel Cigarrales, S.A. (hereinafter the hotel) when charging the customer´s credit card for the first night which acts as a guarantee if the customer does Not Appear in the hotel.
  • The Hotel reserves the right to unilaterally Cancel the reservation if when trying to charge the credit card for the first night, cannot be carried out successfully, communicating this to the customer using the informtion provided to the hotel management in the reservation form.
  • The rest of the charges will be carried out at the hotel.
  • In the customer does Not Appear in the hotel, the reservation will be cancelled for the subsequent nights Without Guarantee.

Cancelation of reservation

  • For cancellations made less than 48 hours before the arrival, the hotel reserves the right to Not Return the fee charged for the first night for the costs of Not Appearing.

Data protection guarantee

  • In accordance with the Organic Law 15/1999 on the Protection of Personal Data, of the 13th of December, with the aim of guaranteeing and protecting all the information concerned with the processing of personal information, the freedom and rights of the individual, and especially the honour and personal privacy, Hotel Los Cigarrales hereby informs its users that their Personal Information, collected from the web page forms will be included in an automatic file and will be included in administration forms for Hotel Cigarrales, S.A.
  • The user may, at any time, exercise his rights to access, modify, cancel or object. Exercising these rights may be carried out by the user getting in contact with Hotel Cigarrales, S.A. at the address of its head office.